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When you hear someone say ‘webinar sales training’, it immediately turns you off, but in reality it was much better than I could have ever expected. It was well run, material was good and relevant in all sales positions. I learned a lot and it reinforced some things I was already doing. I recommend it.

Y.D. Mullin, Tech Mgr
Commscope
Mar 2011

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Awesome workshop! I am actually excited about encountering my next difficult customer interaction so I can utilize these techniques to foster better customer relations! Thanks!

Brian Evarts, System Engineer
Cisco
Sep 2010

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I liked the class as it was very engaging and Peter the instructor was very sharp. A challenge I perceive revolves around our goal to build rapport with our customers. Specifically, while doing virtual sales over the phone or WebEx, the SE role often times is brief. It has been my experience that we will talk to a customer only once for 30 minutes. In that sense, it is very transactional in nature and more difficult to build a relationship over time.My first thought is to adapt what I have learned to fit into a one time 30 minutes window, and I wonder how well that would work in such a condensed format for relationship building. I would conclude though with asserting a belief that I am better off for having experienced the workshop.

John Centamore, System Engineer
Cisco
Sep 2010

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I found the Sales Wisdom 101 class to be a great eye opening experience on what would at first glance seem like “obvious” concepts. The class offers a unique way of thinking about customer interactions and really any interaction you have in life. Sometimes a concept doesn’t have to be revolutionary to have a profound impact and positive impact on the way you approach interactions with people in the future. I have been to many similar classes and they all seem to lose me at some point. I was engaged for the entire 3 hour workshop and had some real takeaways at the end that are simple to apply to my life and improve my interactions with others. Thanks again!

Ray Cole, System Engineer
Cisco
Sep 2010

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As a field consultant, my client facing is generally not around the sales effort. The Sales Wisdom 101 course provided me with a new way to think about how to carry on a conversation with the client. I’ve had no formal sales training and the course was a very good use of my time. Peter does an excellent job of explaining sales concepts and approaches. I would recommend the class to any field consultant involved in the sales process.

David Ply, Partner/Architect
CSC
Jun 2010