This class reinforced the understanding that everyone is a product of a unique environment and subjected to influences that form their personality… which in-turn is reflected in their conversations. To get a read on what makes an individual behave the way they do provides a good basis for structuring one’s approach to influence that person. I understand the idea of open, honest dialog is a positive start for getting conversations headed in what will ultimately be the pre-determined direction I have saught. Showing interest in others generally gets things started out in the right direction. (Give others ‘points’… and let them talk and build rapport!)
The class has made me step-back and contemplate more on what another person(s) may be feeling… and to then try to come up with a mutually constructive means for reaching the decision that I am hoping for.
