The Relate Program
Customized corporate training focused on helping engineers, consultants, technologists and other experts build interpersonal skills / soft skills
Who is it for:
- Engineers, Consultants, Project Managers, Technologists, IT Professionals
- “Experts” who need to build trust, credibility and rapport to be successful.
Benefits
- Improve customer relationship and intimacy and improve long term customer loyalty
- Bridge difficult internal divides between “IT” or “Tech” teams and “Business” or “Sales” teams
- Grow revenues and increase profits as a product of increased professionalism, trusted advisor status, and graduation from “vendor” to “partner”
- Fast results – tangible change in participants is observable immediately and persistent years later
- Increased awareness of new opportunities and effective expansion of new opportunity prospecting efforts
- Transform technical and delivery organizations into effective sales team allies and assets who are willing and able to engage and drive business development activity
Features
Extensive Customization in Every Workshop
Every workshop event is customized based upon the pre-work dialog between the facilitator and the participants—the context of all examples and role play is key to adoption of the material and long term transformation of the participant.
Virtual or Live Delivery With Equal Results
The curriculum is highly interactive and can be delivered either live in-person or live virtual via a virtual classroom. Both delivery methods have equal appeal and effectiveness. Choice of class delivery medium is made to suit customer and participant needs.
Broadly Deployable
This program transcends language and culture. It has been delivered to participants in Asia, Australia, Europe, the Middle East, North America and South America with equal success. Virtual deployment can provide the ability to bridge geographic divides and maximize participation. Ability to mix business developers with operations/engineering/delivery professionals breaks down corporate silos and builds teamwork.
Immediate Impact
The program aims to make the “context” of every workshop deeply relevant to the current issues of that workshop’s participants. This makes adoption of new ideas accessible and compelling. As a result, tangible changes in behavior are evident immediately upon completion of a workshop.
Participant Appeal
RELATE workshops have tremendous appeal to consultants, engineers and professional staff as well as to business developers at all levels. Our clients tell us our programs are the most popular they’ve ever seen— Employees from all functional disciplines are eager to participate, quick to enroll in subsequent workshops, and immediately show improvements on the job.
What our participants have to say
about the RELATE Workshops:
“This is one of the most thought provoking classes I have ever had, and I have continuously thought about the principles since the first training session in December. I have applied the techniques on a conscious level with success, and I find myself doing other things better almost without conciously thinking about it. This training is among the very best I have ever attended.”
“Awesome workshop! I am actually excited about encountering my next difficult customer interaction so I can utilize these techniques to foster better customer relations! Thanks!”
Learn more…
Talk to one of our Program Leaders!
The RELATE Program is unparalleled in its ability to help expert employees—consultants, engineers, technologists and others—to master the “soft skills” required for success in their jobs.